Directory / Nadia Rahman
Nadia Rahman
Founder · Northstar Physio
"A discharge standard that raised plan completion from 52% to 88%."
Origin Story + Framework Breakdown · 37:19
Interview coming soon
Nadia covers the discharge standard and checkpoint schedule behind Northstar's completion rate.
The Northstar Discharge Standard
The Problem They Solved
Patients drifted away mid-plan and no one noticed until the schedule thinned out.
The Framework They Built
A written discharge standard defining what finished means, with three mandatory checkpoints.
Key Systems & Processes
Checkpoint scripts, an at-risk list reviewed twice weekly, and a discharge summary for every patient.
Results & Outcomes
Plan completion rose from 52% to 88% and per-patient revenue rose 46%.
Pull quotes
"If you never define finished, patients define it for you."
"Two reviews a week beats one heroic save a month."
§ What Northstar Physio does
Northstar Physio provides orthopedic physical therapy with a structured plan-of-care and discharge standard.
Ideal client
Adults recovering from orthopedic injury or surgery.
Service area: Twin Cities metro, MN
Visit Northstar Physio Website →Offerings
Orthopedic physical therapy
Post-surgical rehabilitation
Movement assessments
Employer injury prevention
